Neighbor to Neighbor Cleveland Program Community Ambassador

Background: The Neighbor to Neighbor Cleveland Program (N2N) – a Cleveland Community Engagement and Data Collection Project - is designed to build community engagement and organizing capacity across Cleveland neighborhoods, as well as create a platform for collecting granular community-level data on the digital divide across the city through survey collection. The data is expected to guide strategic investments and interventions to achieve digital equity for Cleveland and for the most impacted Cleveland residents. The program is administered through Cleveland Neighborhood Progress in partnership with Cleveland’s local community development corporations (CDCs).

Location: Neighbor 2 Neighbor Ambassadors will be based out of a local Community Development Corporation (CDC) office and are required to travel throughout their assigned region.

Compensation: $20/hour up to 20 hrs a week

Work Environment: Outdoors primarily, attending and surveying at events, community meetings and other locations identified as suitable for surveying.

Primarily Responsibilities:

  • Effectively engage and build relationships with residents primarily through door-to-door canvassing conversations and as needed, at community events and other gathering places
  • Conduct surveys door-to-door and accurately enter data into the app on the provided tablet
  • Work with the other ambassadors and the Community Engagement Specialist to ensure that canvass goals are met, complete regular progress reports and adjust canvass tactics as needed
  • Represent the Neighbor to Neighbor program with professionalism and ethical conduct in order to build a positive relationship with the community at large
  • Have knowledge of available assistance programs, resources, and neighborhood assets, and provide residents with information on relevant programs and resources

Preferred Qualifications:

  • Excellent written, verbal and interpersonal skills (public speaking, interacting with people from a wide range of communities and cultures)
  • Previous canvassing experience is helpful, but not required; training and coaching is provided
  • Must be able to use a computer/tablet and learn how to use a software database
  • Ability to work flexible hours (some evenings and weekends for community events)
  • Ability to work independently and as part of a team and cohort
  • Good understanding of Cleveland neighborhoods, with preferred deep knowledge and connection to the neighborhood in which ambassador will be canvassing

Applications will be reviewed immediately on a rolling basis. Resumes can be sent eodum@metrowestcle.org